Refund/Exchange Policy

We guarantee our product.
Call or email us with any issues within 24 hours of receiving.
Send picture with email.

Call us with any problem.
888-254-8626 or email us at
info@cajuncrawfish.com

We absolutely guarantee your satisfaction or your money back.

We would love to tell you that no matter what, nothing will go wrong, unfortunately sometimes that is out of our hands. Occasionally due to weather and other unforeseen problems, fedex (or airlines) bump freight. That means your crawfish don’t fly, and don’t show up. It’s nothing that we have done wrong, it just happens. We do guarantee it though. This means that either we ship more crawfish to you, or we give you your money back.

No Field Run Guarantee

At Cajuncrawfish we never ship plain old field run. Field run are straight out of the trap. Some ponds run big, some run small and some are just not good. Field run are like Forest Gump’s  “box of chocolates… you never know what you’re gonna get.”

At CajunCrawfish we know crawfish. We grow them, we catch them, we put them in a box and track FEDEX all the way to your home. Why take the chance? GET THE BEST! Our QUALITY grade is always clean and consistent.

100% Our Farm to Your Table Guarantee

We absolutely grow 100% of every crawfish we ship.  Cajuncrawfish is owned by Frugé Aquaframs Inc., an actual working rice and crawfish farm located in Branch, LA. Read “Our Story” to learn more. You can rest assured that we are the real deal and the source. OUR FARM to YOUR TABLE.